Optimise your customer relationships and increase your sales with our customer surveys!

With our effective web program and the latest AI technology, we carry out professional customer surveys that generate concrete actions designed to strengthen your customer relationships and increase your revenues.

Price from $495 / month.
Suitable for companies with 50 – 50,000 customers.

Watch the video to find out how it works!

Optimise your customer relationships and increase your sales with our customer surveys!

With our effective web program and the latest AI technology, we carry out professional customer surveys that generate concrete actions designed to strengthen your customer relationships and increase your revenues.

Price from $495 / month

Suitable for companies with 50 – 50,000 customers

85 business owners cant be wrong

35 000

Users

85

Recommendations

500+

Projects

Why choose Improfy?

We take customer surveys to the next level with our AI-powered platform

Professional surveys

Create professional customer surveys quickly and simply with our user-friendly AI-based web program

The power of AI

We use the latest AI technology to analyse results and provide proposals regarding concrete actions designed to improve your customer relationships and increase your sales.

Help from an experienced coach

 Receive personal help and guidance from our experienced coaches to ensure the success of your survey.

Turn actions into reality

With our help, you ensure that all actions are actually implemented. You receive monthly status reports which show your progress and development.

Seamless Integration with the World’s Largest Software Companies

Our platform connects all actions to your accounting softwares, giving you a crystal-clear and realistic view of the remarkable improvements to be achieved.

Maximise your success with better customer relationships through our customer surveys!

Analysis

AI-Driven Success

With our dedicated coach, we carry out a comprehensive customer survey that provides you with insights into your current partnerships. Your customers actively participate by sharing tips and ideas on how to strengthen your customer relationships. You can also expand your toolbox with proven actions from Improfy’s extensive action database. The results are thoroughly processed by ChatGPT-4.0, which creates tailor-made recommendations designed to elevate your customer relationships to new heights.

Project Report

Report for Success

You receive clear insights with our Customer Satisfaction Index, which encompasses different customer groups, offices and countries. Each manager has their own login to provide them with an overview of the results and access to our action portfolio, with concrete steps for achieving improved customer relationships and increased sales. All actions are linked to the company’s revenue accounts via an integration with your accounting program, Fortnox, Visma or Björn Lundén. The coach also produces a new income statement which shows the extent to which your sales and profitability will increase once all actions have been implemented.

Implement

Effective Implementation

We are by your side throughout the entire journey, to ensure that all actions are implemented successfully. You implement the actions together with our coach, and our detailed reports enable you to monitor your progress and measure the effects of each step. Each individual sees their own actions for which they are responsible, along with detailed action plans, directly in Outlook or Google Calendar. In this way, we make business development a natural part of your daily work. With us by your side, you can rest assured that no valuable action will be overlooked. Make your customer relationships an important part of your success story today!

Try Improfy completely free for 30 days!

The coach carries out an AI-based customer survey completely free of charge.

By sending the form, you agree to  our handling of personal data

This is how easy it is to carry out
a survey with Improfy

Artificial intelligence (AI)

The program has a unique knowledge database with 319 actions designed to increase sales

Artificial intelligence (AI)

Harvard Business Review

500 Improfy projects

^

Product 33

^

Service 49

^

Sales process 26

^

Overall 30

^

Marketing 28

^

Logistics 28

^

Administration 30

^

Customer Service 31

^

Brand experience 33

^

Managment 26

ChatGPT 4.0

You have no doubt been wondering how ChatGPT-4 can help you carry out professional customer surveys. Now you no longer need to wonder! Improfy’s program retrieves, directly in real time, actions for how a company in your industry can improve customer relationships and thus increase sales. The program also uses ChatGPT-4.0 to recommend actions for how your specific company can improve customer relationships based on the results of your customer survey.

Updated in real time.

Last updated 15 October 2023

Artificiell intelligens (AI)

Harvard Business Review

500 Improfy projects

^

Product 33

^

Service 49

^

Sales process 26

^

Overall 30

^

Marketing 28

^

Logistics 28

^

Administration 30

^

Customer Service 31

^

Brand experience 33

^

Managment 26

Updated in real time.

Last updated 15 October 2023

ChatGPT 4.0

You have no doubt been wondering how ChatGPT-4 can help you carry out professional customer surveys. Now you no longer need to wonder! Improfy’s program retrieves, directly in real time, actions for how a company in your industry can improve customer relationships and thus increase sales. The program also uses ChatGPT-4.0 to recommend actions for how your specific company can improve customer relationships based on the results of your customer survey.

Customers love working with Improfy

Elisabeth Michelsen

DelMat AB
Turnover: SEK 21 million
Employees: 17

“Together with Improfy, we have implemented an online project. The project included project planning, survey preparation, analysis and customer feedback. We are very satisfied with every step of the whole process and the result has been very valuable to us. We feel that Improfy works professionally and flexibly. We recommend Improfy!”

Marc Burde

Burde Förlags AB
Turnover: SEK 112 million
Employees: 42

“Improfy produced a questionnaire according to our wishes, carried out the survey and collected all the results. After an analysis, we had the results presented in a clear online presentation. Based on the results, Improfy also delivered relevant action proposals. We have experienced the collaboration as professional and flexible and are satisfied with the outcome. We can warmly recommend Improfy!”

Mats Lindborg

Bosch & Siemens Appliances
Turnover: SEK 4,730 million
Employees: 258

“Improfy has completed a project for us in 8 countries in 6 different languages. Throughout the course of the project, Improfy have been very professional and it is clear that they have extensive experience in similar projects. We are satisfied and recommend Improfy!”

Project plan

Thanks to our AI-based web program and experienced coaches, we can be there throughout the entire journey, from identifying your specific actions to ensuring that your actions are actually implemented.

Month 1

Customer survey

Products/services

Quality

Deliveries

Service

Invoicing

Aftermarket

Communication

Prospecting

Month  2

Project report

CSI (Customer Satisfaction Index)

Customer status

Action portfolio

Action plans

AI-based proposed actions

Tips from the coach

Suggestions from Harvard

Month 3-5

Implement

Project management:
Status updates

Status reports:
Status per responsible person

Teams meetings:
Live status reporting

Coach support:
Sounding board for individuals with responsibility for actions

Month 6

Effect measurement

Effect measurement:
Actual effect of all actions

Adjustment of actions:
Actual effect of all actions

Pulse measurements:
Follow-up survey

Prices

All steps in the project plan are included in the price regardless of the size of the company. The first month is always free.

25-50 Employees

$695 / month

A total of 6 months $4170
(Pay after project is completed)

Customer survey

Products/services

Quality

Deliveries

Service

Invoicing

Aftermarket

Communication

Prospecting

Project report

NKI-Index

Kundstatus

Åtgärdsportfölj

Handlingsplaner

AI åtgärdsförslag

Tips från coachen

Förslag från Harvard

Implement

Project management:
Status updates

Status reports:
Status per responsible person

Teams meetings:
Live status reporting

Coach support:
Sounding board for individuals with responsibility for actions

Effect measurement

Effect measurement:
Actual effect of all actions

Adjustment of actions:
Actual effect of all actions

Pulse measurements:
Follow-up survey

51-100 Employees

$795 / month

A total of 6 months $4770
(Pay after project is completed)

Customer survey

Products/services

Quality

Deliveries

Service

Invoicing

Aftermarket

Communication

Prospecting

Project report

NKI-Index

Kundstatus

Åtgärdsportfölj

Handlingsplaner

AI åtgärdsförslag

Tips från coachen

Förslag från Harvard

Implement

Project management:
Status updates

Status reports:
Status per responsible person

Teams meetings:
Live status reporting

Coach support:
Sounding board for individuals with responsibility for actions

Effect measurement

Effect measurement:
Actual effect of all actions

Adjustment of actions:
Actual effect of all actions

Pulse measurements:
Follow-up survey

101-250 Employees

$895 / month

A total of 6 months $5370
(Pay after project is completed)

Customer survey

Products/services

Quality

Deliveries

Service

Invoicing

Aftermarket

Communication

Prospecting

Project report

NKI-Index

Kundstatus

Åtgärdsportfölj

Handlingsplaner

AI åtgärdsförslag

Tips från coachen

Förslag från Harvard

Implement

Project management:
Status updates

Status reports:
Status per responsible person

Teams meetings:
Live status reporting

Coach support:
Sounding board for individuals with responsibility for actions

Effect measurement

Effect measurement:
Actual effect of all actions

Adjustment of actions:
Actual effect of all actions

Pulse measurements:
Follow-up survey

250-500 Employees

Get a proposal

Price according to proposal
(Pay after project is completed)

Customer survey

Products/services

Quality

Deliveries

Service

Invoicing

Aftermarket

Communication

Prospecting

Project report

NKI-Index

Kundstatus

Åtgärdsportfölj

Handlingsplaner

AI åtgärdsförslag

Tips från coachen

Förslag från Harvard

Implement

Project management:
Status updates

Status reports:
Status per responsible person

Teams meetings:
Live status reporting

Coach support:
Sounding board for individuals with responsibility for actions

Effect measurement

Effect measurement:
Actual effect of all actions

Adjustment of actions:
Actual effect of all actions

Pulse measurements:
Follow-up survey

Guarantees

Improfy provides a results guarantee, a time guarantee and a satisfied customer guarantee. If we fail to deliver on our promises, you don’t need to pay!

Results Guarantee

We guarantee that we will identify actions that result in at least a 10% increase in CSI (Customer Satisfaction Index).

Time Guarantee

We guarantee that you will not need to spend more than 10 hours on the project.

Satisfied Customer Guarantee

We guarantee that you will be satisfied with the quality and the project management.

Assisting global childrens welfare

Our goal is to save 1000 children a year together with our clients. The first month’s fee contributes to 60 packets of nut cream, which could potentially save a child’s life.