Improve customer relations and increase sales by conducting a unique customer analysis. Determine your customers satisfaction level and identify valuable improvement opportunities.
At Improfy, we focus on identifying and implementing actions to improve customer relations and boost your sales.
To ensure your future financial estimate is achieved, we assist you in the implementation process, for another 10 months.
Project time: 4 weeks
4 weeks improvement identification
10 months improvement implementation
Time guarantee: 4 hours
Improfy offers a time guarantee which states that you don’t spend more than 4 hours of your time.
Audit and consulting partners
The project is conducted in cooperation with leading audit and consulting firms.
We offer everything that a traditional customers satisfaction survey contains:
Furthermore, we present tangible actions to improve your customer satisfaction result, improving customer relations and boosting sales.
To take it even one step further we perform a Gap-analysis based on the actual customer result and the predicted result from your sales team.
Once every quarter we perform a mini-survey securing that all ongoing measures is delivering the wanted results.
Based on our success record we offer all our clients the following improvement guarantee.
Based of the average of: 290 online projects
Average size clients: 98 customers
Live system update: Friday 9 June 2017
Improfy will provide a diagnosis that you approve and then send to your customers.
After that, Improfy analyzes the results and conducts a presentation with the entire management team directly online.
Improfy implements all improvements during 10 months together with your employees. The management receives a status report each month containing: